Terms & Conditions

PremierGroupTravels Service Terms

Last updated: January 2025

1. Service Agreement

By booking our luxury chauffeur services, you agree to these terms and conditions. PremierGroupTravels provides premium transportation services in the United Kingdom.

2. Booking and Reservations

All bookings must be confirmed in advance. We recommend booking at least 24 hours prior to your required service time.

  • • Advance booking ensures vehicle availability
  • • Same-day bookings subject to availability
  • • Corporate accounts available for regular clients
  • • Special event bookings require minimum 48-hour notice

3. Payment Terms

Payment is due upon completion of service unless otherwise arranged:

  • • Cash, card, and digital payments accepted
  • • Corporate billing available for approved accounts
  • • Gratuities are appreciated but not mandatory
  • • Cancellation fees may apply as outlined below

4. Cancellation Policy

Cancellation charges apply as follows:

  • • 24+ hours notice: No charge
  • • 12-24 hours notice: 25% of booking fee
  • • 6-12 hours notice: 50% of booking fee
  • • Less than 6 hours: 100% of booking fee

5. Service Standards

We maintain the highest standards of service:

  • • Professional, licensed chauffeurs
  • • Immaculate, luxury vehicles
  • • Punctual and reliable service
  • • Confidentiality and discretion assured

6. Liability and Insurance

PremierGroupTravels maintains comprehensive insurance coverage. Our liability is limited to the terms of our insurance policy. Passengers are advised to maintain their own personal insurance coverage.

7. Client Responsibilities

Clients are expected to:

  • • Provide accurate pickup and destination information
  • • Be ready at the designated pickup time
  • • Treat our vehicles and staff with respect
  • • Comply with UK transportation laws

8. Contact Information

For questions about these terms or our services, please contact us at:

+44 (0) 20 7123 4567
luxury@premiergrouptravel.com

Ready to Experience Luxury?

Book your premium chauffeur service today and experience the difference.